Georgia DOAS Receives Top Honors for a Modernized Customer Experience

The Department of Administrative Services (DOAS) was recognized today with the 2018 Georgia’s Technology Innovation Showcase Award for implementation of a new Customer Relationship Management (CRM) system and deployment of an integrated policy automation tool. The project, which received top honors at the Georgia Digital Government Summit, included a working team of DOAS staff from multiple business units. It also involved collaborating with the State Accounting Office to transition the platform behind shared customer service center requests. The policy automation tool allows for transitioning paper-based activities and related approvals into electronic-based data processing and workflow. Congratulations to all who participated in this project!

Farewell to Our Recent Retirees!

After long careers of faithful service to the State of Georgia, please join us in extending congratulations and farewell to all of Team Georgia’s August 2018 Retirees!

Georgia Department of Transportation Procurement Operations section wins 2018 Achievement of Excellence in Procurement Award

The Georgia Department of Transportation’s Office of Procurement-Operational Procurement Section was awarded the 2019 Achievement of Excellence in Procurement® Award from the National Procurement Institute, Inc. For 23 years, the institute has recognized public and nonprofit organizations that excel in procurement innovation, professionalism, e-procurement, productivity, and leadership. Georgia DOT is one of only 13 agencies in Georgia and one of only eight state agencies in the United States and Canada to receive this award.

DOT’s Procurement Operations section focused on improving processes and standards in a variety of areas particularly as it relates to the recent addition of the Transportation Funding Act (TFA). TFA was passed in 2015 by Georgia Legislature and has raised the department’s status among other state agencies as a billion dollar organization and the ninth largest transportation intermodal network in the country.

“We are honored to be recognized as a recipient of the 2018 Achievement of Excellence in Procurement Award and one of only 8 state agencies in the United States and Canada to receive this award,” stated Mary Zirock, Assistant Chief Procurement Officer.

Congratulations to the Georgia Department of Transportation Procurement Operations team, and thank you for serving the State of Georgia proudly!

Click here for detailed information about the 2019 Achievement of Excellence in Procurement® Award.