Preparations Continue for and Peach Pass GO! Mobile App 2.0 Upgrades

New, Peach Pass Go! Mobile App 2.0 and Customer Service Phone System to Launch by November 16, 2020

The State Road and Tollway Authority (SRTA) announced that its Peach Pass customers can expect the new, the Peach Pass Go! Mobile App 2.0 and the new customer service phone system to launch by November 16, 2020. The upgraded tools will make it easier for customers to access and manage their accounts.

To launch the new system, during October 31- November 8, 2020, SRTA conducted data migration and transitioned over 650,000 customers and over one million license plates to the new system. Beginning November 9th, SRTA will implement the final phase of the system upgrades to include:

  • System verifications of customer account history and balances
  • Administering final testing of the system upgrades
  • Concluding the import of the new customer service phone system

Peach Pass customers and Customer Service Representatives will be unable to access customer Peach Pass accounts during this final phase of the upgrades. Customer Service Representatives will be ready to assist customers and take calls starting the week of November 16th.

When the system launches, customers will need to update their passwords using the email address registered to their Peach Pass account to maintain access to their accounts. App users will need to download the new app from their preferred app store. Customers can update their account at or on the new Peach Pass GO! 2.0 mobile app by entering their email address and using the “forgot password” function. 

The new app, Peach Pass GO! 2.0, will also launch on the Apple App and Google Play stores by November 16, 2020. Visit for information updates.

Join DJJ for their Virtual Hiring Event!

The Department of Juvenile Justice (DJJ) is hosting a virtual hiring event for two correctional facilities in Columbus on November 10th. They are looking for those that want to make a difference in the lives of troubled youth.

There are multiple positions available for Juvenile Correctional Officers, Food Service Employees, and Housekeepers.

Please see the flyer below for detailed information.

Plan Year 2021 Virtual Flexible Benefits Fair

Welcome to the State of Georgia 2020 Flexible Benefits Open Enrollment and Virtual Benefits Fair for 2021 Plan Year! Visit the Flexible Benefits vendors here.

Open Enrollment begins October 19, 2020 at 12:00 a.m. ET and ends November 6, 2020 at 11:59 p.m. ET for active eligible employees and COBRA beneficiaries. This is a time to review, enroll and/or make changes to your Flexible Benefits plan options, including dental, vision and life insurance coverage. To ensure the safety of employees during the Coronavirus (COVID-19) pandemic, we also are bringing the annual Benefits Fair to you virtually – with vendor booths highlighting the Flexible Benefits plan options. Think about that – an online fair providing access to all of your Flexible Benefits plan options and changes for the 2021 Plan Year via your computer or device at your home office. Need to change your enrollment from Single or Family? Or make a change from one plan or option to another? This is your opportunity to make those and other changes. In fact, as an active eligible employee, you also may do the following during Open Enrollment:

  • Enroll in Flexible Benefits Program plan option(s)
  • Change your plan options or vendor
  • Enroll eligible dependents
  • Drop covered dependents
  • Decrease/increase coverage tier
  • Drop plan option(s) and/or discontinue your Flexible Benefits coverage

What’s new and/or changing for Plan Year 2021?

  • Health Care Flexible Spending Account limit is increasing to $2,700
  • UNUM’s Long-Term care premiums are increasing by 12%

Actions Needed.
Your 2020 Flexible Benefits plan options will roll over to the 2021 Plan Year if you do not access GaBreeze during the Open Enrollment period. However, your 2020 Health Care and Dependent Care Flexible Spending accounts will not roll over to the 2021 Plan Year. If you would like to continue your FSA(s) contributions for the 2021 Plan Year, you must re-enroll during this Open Enrollment period.

Enrolling is easy!

  • Confirm your access to the enrollment portal, GaBreeze, in advance of the Open Enrollment start date
  • Review the Flexible Benefits Program’s plan options
  • Access the enrollment portal, or call their Benefits Center at 1-877-342-7339 to enroll in your Flexible Benefits
  • Click the video here to learn how to enroll

Note: If you need assistance with your enrollment, contact the GaBreeze Benefits Center no later than 5:00 p.m. ET on November 6, 2020

Important Information for Retirees – Retiree Option Change Period (ROCP): During this time, you can only make changes or cancel your dental coverage. There is no opportunity for enrollment in a dental plan or any other Flexible Benefits Plan option. ROCP begins on October 19, 2020 at 12:00 a.m. ET and ends on November 6, 2020 at 11:59 p.m. ET.

During ROCP, you may:

  • Change your dental plan option and/or vendor
  • Drop a covered dependent
  • Cancel your dental coverage
  • Alert! If you drop a covered dependent or cancel your coverage, you will be not be able to re-enroll unless you return to work in a position that offers Flexible Benefits coverage.
  • Click the video here to learn more about Retiree options

There are no changes to the two Dental insurance vendors, plan options and rates for the Plan Year 2021. The available vendors and plan options are:

  • Delta Dental
    • Select PPO
    • Select Plus PPO
  • Cigna Dental
    • DHMO

Important note: Always keep your USPS address and/or email address updated.

Visit the Flexible Benefits vendors here.