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Team Georgia Connection

Main Navigation    About Customer Service    Call Center Solutions    Champions    Logos & Graphics    News & Successes    Process Improvement    Statewide Training Visit 1.800.georgia online About 1.800.georgia List of KnowledgeBase Administrators by Agency	Search: The Governor's Office of Customer Service welcomes you! Visit Our New Site: GeorgiaCustomerService.com Read and share tips and success stories for being Helpful, Accessible, Responsive, Knowledgeable and Courteous! Customer Service: From Good to Great The BEST Service is HELPFUL Service! Customer Service News May 2009 Newsletter In this issue: - Agency Heads Identify Priorities - Team Georgia: Focusing on HELPFUL Service - State Leaders Express Support - What Motivates You? - Customer Comments Create Dialogue - Congratulations to Driver Services! "Catch Someone Doing Something Right!" Nominate someone for a Governor's Commendation Certificate, awarded quarterly VIDEO Highlights Nortel Hosted Contact Center Solution Customer Satisfaction Surveys Baseline Surveys Overview More Than Just a Name "I ask the customer, 'may I have your name so I will know who I am talking with?' the very first thing, and then I write it down on my notepad so I can always refer to that person by their name." - Linda R. Davis, Georgia Bureau of Investigation Read more tips and stories at GeorgiaCustomerService.com
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