Team Georgia Connection

News & Successes

Visit www.GeorgiaCustomerService.com for more customer service success stories - and to share your own! You may also send stories and suggestions to the Governor's Office of Customer Service at success@ocs.ga.gov. 

Third-Annual Governor's Customer Service Awards: Winners and Finalists
Sixteen individuals and teams were selected from 575 nominations from 43 agencies and institutions.

Governor's Commendation Nomination Form with Criteria
Complete this Word form and submit to recognition@ocs.ga.gov. Nominations are accepted year-round. Commendations are presented quarterly.

VIDEO: Governor's Annual Awards 2008 Highlights
Ceremony highlights with remarks from Governor Perdue.

What INSPIRES you most?
Hundreds shared your inspirational insights about Team Georgia's Customer Service movement! Here are a few of your stories.

Vital Records Revolutionizes Services
Rapid Process Improvement helps speed up customer service

VIDEO: Nortel Hosted Contact Center Solution
Learn about new technology available to all state agencies for contact centers, call handling and citizen relationship management.

VIDEO: DHR Commissioner Walker and Champion Malika Reed

VIDEO: DHR Commissioner BJ Walker on Customer Service

The BEST Service is HELPFUL Service!
Email message kicking off our focus on "HELPFUL" customer service (first distributed May 12, 2009)

Courteous Service in Action
Thanks to everyone who responded to our February 2009 survey on "Keeping Your Resolutions."

1.800.georgia: Call, Search or Chat
Georgians looking for state services may call 1.800.georgia or visit www.connect.georgia.gov to search, chat or email for help.

Video - Governor's Recognition Program 2007

Governor's Commendations - Promotional Flyer
Nominations are accepted throughout the year for Governor's Commendations for excellence in customer service. Print and share this flyer in your organization to encourage nominations!