Champions
The Customer Service "Champions" represent each of the 50 executive agencies and 35 campuses of the University System of Georgia in the Governor's Customer Service Initiative. The Champions are responsible for guiding and managing customer service improvement within their organizations. They also partner with the Governor's Office of Customer Service and fellow champions to make statewide recommendations.
List of Champions by AgencyState Accounting Office
Toni Kennelly
Office of State Administrative Hearings
Charmaine Hooke-Powell
Department of Administrative Services
Terry Newsom
Department of Banking and Finance
Carol Webb
Marilyn Harris
Georgia Building Authority
Cecilia Satterfield
Georgia Bureau of Investigation
Betty Jones
Department of Community Affairs
Carmen Chubb
Sherrie Massie
Department of Community Health
Iris McIlvaine
Office of Consumer Affairs
Shawn Conroy
Department of Corrections
Cathy Smith
Criminal Justice Coordinating Council
Crystal Crews
Department of Defense
Owen Ulmer
Department of Driver Services
Patsy Bailey
Department of Early Care and Learning
Cynthia Tharp
Department of Economic Development
Karen Hampton
Georgia Emergency Management Agency-Office of Homeland Security
Kandice Eldon
Employees Retirement System
Nicole Paisant
Georgia Environmental Facilities Authority
Glendale Jones
Environmental Protection Division (DNR)
Ross Winne
Georgia State Financing & Investment Commission
Stacey Peace
Georgia Forestry Commission
Rick Hatten
Governor's Office of Highway Safety
Valeria Bell
Department of Human Resources
Malika Reed Wilkins
Jekyll Island Authority
Marcia Clark
Department of Juvenile Justice
Steve Hayes
Department of Labor
Ashley Howard
Composite State Board of Medical Examiners
Robert Jeffrey
Department of Natural Resources
Paul Burkhalter
State Board of Pardons and Paroles
Beth Oxford
State Personnel Administration
Lee Rudd
Marcia White
Office of Planning and Budget
Patricia Jarrett
Georgia Professional Standards Commission
Cyndy Stephens
State Properties Commission
Ginette Tatem
Georgia Public Broadcasting
Josephine Panting
Department of Public Safety (Georgia State Patrol)
Lisa Maier
Georgia Public Safety Training Center
Vonnie Stewart
Board of Regents, University System of Georgia
Deborah Scott
Click here for a list of University System Champions
Department of Revenue
Madeline Mangan
State Road and Tollway Authority
Gena Major
Gina Gibson
Georgia Student Finance Commission
Tracy Ireland
Lynne King
Georgia Regional Transportation Authority
Rob Alexander
Teachers Retirement System
Charles P. Warren
Technical College System of Georgia
Laura Gammage
Sara Nerenbaum
Georgia Technology Authority
Joe Coberly
Department of Transportation
Tony Giasi
Alma Mujkanovic
State Board of Workers' Compensation
Kathy Oliver
Georgia World Congress Center/Georgia Dome
Sherrie Spinks