Georgia DHS recognized for state-of-the-art applicant tracking system

In a culture of innovation and emerging technologies, state government is constantly pushing forward to implement new tools and develop streamlined processes for improved user experiences. The Georgia Department of Human Services (DHS) is one of many remarkable examples of how Georgia’s state entities are enforcing these efforts and achieving the goals.

DHS was recently recognized by the premier professional community in human resources for the successful implementation of an innovative applicant tracking system, which streamlines hiring and other personnel actions for Georgia’s largest state agency. The DHS system, called HR PASS (Human Resources Personnel Actions Self-Service) is a finalist for the Atlanta Business Chronicle and SHRM-Atlanta HR Excellence Awards.

“As Georgia’s largest state agency, with more than 9000 staff statewide, we needed a technological solution that would create efficiencies in acquiring and managing a skilled workforce, but also made sense from a business continuity standpoint,” said DHS Commissioner Robyn Crittenden. “HR PASS is the result of hard work combined with ingenuity. With this system we can effectively, and quickly on-board essential personnel needed to help strengthen Georgians in their time of need. “

In November of 2018, NEOGOV Inc. DHS received the “Best Managed Insight and Onboard Implementation” award for HR PASS.

The implementation of this tool provided a major lift for DHS by reducing the use of paper forms and decreasing the time to recruit qualified staff.

Since being phased across all of the agency’s divisions in spring and summer 2018, DHS has seen an increase in transparency in personnel actions and streamlines human resource processes.

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