Jean Vinson recognizes teammate Dianne Patterson for her contributions to the State Health Benefits Plan (SHBP) within the Department of Community Health. Dianne is the eligibility supervisor for the SHBP call center.
“Although Dianne is not my direct supervisor, she is a great supervisor and team player who is very helpful and supportive,” says Jean. “She is definitely an asset to State Health Benefits as well as the Department of Community Health.”
“She monitors calls, verifies employees’ information for accuracy and trains full-time and temporary staff members,” says Jean, “and these are just a few of the things she had to do in a call center that handles 1,000 calls on a daily basis for more than 700,000 members!”
If you would like to identify someone for their contributions to Georgians, email us with their story and a photo at team.georgia@spa.ga.gov
