TeamWorks HCM System Updates Coming in October 2022

TeamWorks HCM System Updates are coming in October 2022. These PeopleSoft updates will continue to support strategic goals, business objectives, and regulatory requirements. 

Benefits of the HCM System Updates 

  • Improved navigation to streamline access to information and key pages 
  • Consolidated tasks, alerts, reports, and queries provide a single, secure, role-based WorkCenter 
  • New mobile features available on compatible mobile devices.  Note: WorkCenter functionality will not be available on mobile devices 

Resources to introduce users to the new features 

  • Visit the HCM System Updates website for: 
    • What’s New in ESS and MSS? 
    • Announcements – there will be multiple communications leading up to go-live 
    • Job Aids – In progress, more to come 
    • Short Introductory Videos 
    • Pre-Recorded Training Videos 
    • Webinars – more information to come in September
    • FAQs – document posted and will be updated over the coming weeks
  • User Productivity Kits (UPKs) will be updated to reflect the new changes 

Tentative Key Dates 

  • User Acceptance Testing: September 14 – 23 
  • System Downtime: 3 p.m., October 7 until 7 a.m., October 11 
  • Go-Live: 7 a.m., October 11 

How to prepare for go-live 

QUESTIONS:    SAO – TW HCM 

Customer Service Center (CSC) 

404-657-3956 

888-896-7771 

hcm@sao.ga.gov   

sao.georgia.gov/twhcmsysupdates 

HRA – ePerformance 

DOAS Helpdesk  

404-657-6000  

HRA@doas.ga.gov 

doas.ga.gov 



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