TeamWorks HCM System Updates began in the Fall of 2022. These PeopleSoft updates continue to support strategic goals, business objectives, and regulatory requirements.
Benefits of the HCM System Updates
- Improved navigation to streamline access to information and key pages
- Consolidated tasks, alerts, reports, and queries provide a single, secure, role-based WorkCenter
- New mobile features available on compatible mobile devices. Note: WorkCenter functionality will not be available on mobile devices
Resources to introduce users to the new features
- Visit the HCM System Updates website for:
- What’s New in ESS and MSS?
- Announcements – there will be multiple communications leading up to go-live
- Job Aids – In progress, more to come
- Short Introductory Videos
- Pre-Recorded Training Videos
- Webinars – more information to come in September
- FAQs – document posted and will be updated over the coming weeks
- User Productivity Kits (UPKs) will be updated to reflect the new changes
Tentative Key Dates
- User Acceptance Testing: September 14 – 23
- System Downtime: 3 p.m., October 7 until 7 a.m., October 11
- Go-Live: 7 a.m., October 11
How to prepare for go-live
- Ensure you have set up your password reset security questions
- Verify you are using supported browsers
- Regularly check the HCM System Updates website for newly posted items
- Save the navigation of your current Favorites – suggested if you would like to use your current Favorites after the update
- Please share this information with all system users
QUESTIONS: SAO – TW HCM
Customer Service Center (CSC)
404-657-3956
888-896-7771
sao.georgia.gov/twhcmsysupdates
HRA – ePerformance
DOAS Helpdesk
404-657-6000
